References

Learn about the Ariba network

Transacting on the Ariba network

Entegris Supplier Information Portal ›
- Your one-pager with quick links for accessing Entegris Ariba resources
Ariba network for suppliers ›
Transacting as a supplier on the Ariba Network (3:01) ›
View a Purchase Order (4:00) ›
Send an order confirmation (4:56) ›
Functional Training for a Standard Account Supplier (12:45) ›
- This video demos your first email purchase order and registering your account

Ariba network supplier guides and information

Ariba Supplier Info Session

Support Methods for Getting Your Specific Questions Answered:

Business questions? Contact Entegris at IndirectProcurement@Entegris.com
How do I register, configure my account or transact with Entergis? Contact the Ariba Enablement Team via the ENTERGIS BUYER PORTAL or the Supplier Enablement Helpdesk at +1 800-974-4899 (North America only).
My account is not working properly and I have a technical issue: Contact the Ariba Support Team by clicking on the question mark in the upper right-hand corner of your account then Support to submit a service request to Ariba Support. You can also click on one of the region-specific help desk portal links below. Be as clear as possible in your communication and provide any screenshots to expedite your request.

Contact Entegris at indirectProcurement@Entegris.com	Contact Ariba https://www.ariba.com/support/supplier-support
Documents in Ariba Direct Inquiries to the contact listed on the PO My PO is not in Ariba. My PO is incorrect or has discrepancies - quantity, price, delivery date, payment terms, etc. Direct inquiries to Supplier Enablement Team Why do I need to be on the Ariba Network? How can I become an integrated supplier? I'd like to set-up a catalog. How does this impact how I do business with the Buyer?	Ariba Login / Access Issues I am locked out of my AN account. (only Ariba support can help) How do I get a user ID? (Only Ariba support can help) How do I set up my notifications? I forgot my password. (only Ariba support can help) How do I configure my account? How do I set up a user?
Ariba Document Status Direct inquiries to the contact listed on the PO Why is my PO in an obsolete status? Why has my PO failed? Why is my OC not approved?	Ariba Fee Structure How does my transaction volume affect my fees? What documents qualify for fees? Who receives the invoice to pay? Can I set up automatic payments? How often will I see and Ariba Fee invoice? How are the charges calculated? Discrepancies with Ariba Fee invoices
Non-Ariba Transaction Inquiries Handle the inquiry as per current process What is the status of my PO/Order confirmation?	Creation of Follow-On Documents in the AN How do I create an Order Confirmation? How do I create an Advanced Ship Notice? What do the statuses mean?

References

Learn about the Ariba network

Transacting on the Ariba network

Ariba network supplier guides and information

Ariba Supplier Info Session

Get Help